The home was beautiful. My first point to make for anyone looking to book- THERE ARE WINDOW TREATMENTS, despite what the listing photos show. And although it’s listed as 2b/2b, the primary bedroom is an open loft concept, so it is not fully private. Apparently though, there was a management company change BEFORE our reservation began; I never received the check in email (said to arrive day before check in); the only contact I had through the VRBO app felt almost AI generated replies, repeating the same useless information. Finally, a human from VRBO app gave me a 4 digit door code, which was actually NOT for the door key pad- it was for a lock box- which we found on our own when code did not work for door. The evening of our 4th day, I received an email, still unsure from which mngmt company, with a 10 digit door code that did not work consistently which was frustrating. And lastly, the binder with instructions for the home, has not been updated. We never figured out the living room TV. And it seems all information provided comes from the old mngmnt company. Again, beautiful home, we’d def stay here again for the home and location, but hopefully the contact and Mngmnt information get sorted properly to prevent the next customer our same headaches.
