Anna was quick to respond, loved the extra bonuses like beach chairs, beach towels and toys, beach umbrellas. She even left a welcome pineapple and chocolate macadamias. We were there for the properties 50 anniversary and enjoyed meeting several owners who were there. My. Favorite spot yet. Every day several turtles were on the beach day and night. A 2 min walk to a nice little public beach with reef and turtles just up the road. Although it was in Lahina, it felt a lot more private and quiet than the big resorts. Loved the full kitchen that was nicely equiped and the grills right by the beach. Also has plenty of space for a family. I would love to come again. This VRBO spot did not disappoint, just as lovely as the pictures.